Privacy policy

Who we are

Godiva Facilities Management (“we”, “us”) provides commercial cleaning services to businesses. We are the data controller for personal data collected through this website. You can reach us through the contact page.

What we collect

When you complete the quote or contact form we collect the details you provide: your name, company, email address, telephone number, premises postcode and the information you give about your cleaning requirements.

How we use it

• To respond to your enquiry and arrange a conversation or site survey.
• To prepare a cleaning specification and quotation.
• To manage a contract with you if you become a client.

Our lawful basis is that processing is necessary to take steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries. We do not sell personal data and do not use it for unrelated marketing without your consent.

Retention

Enquiry data is kept for as long as needed to deal with the enquiry and for a reasonable period afterwards. Client data is retained for the duration of the contract and as required by law.

Your rights

You can ask to access, correct or delete your personal data, or object to how it is used, by contacting us. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Third parties

Form submissions and email may be processed by the service providers we use to run this website and our business systems.